Our duty is to safeguard the information that you have shared with us and your trust in us is our aim. Therefore, we only collect the information that are required in the process for you to access the app in an efficient manner and we diligently safeguard your information with utmost privacy in our system. The privacy policy governs your use of the mobile application of Evidhya as a learning platform, www.evidhyanepalcom.np (website) and all other applications, websites, products and services that are produced, operated or managed by Evidhya.

It is your duty and a responsibility to thoroughly read and understand this privacy policy before using the app or website, our products or services. Your registration in the app or web for the use of the products or services signifies your acceptance and adherence of this policy. Upon agreeing to the policy, you are bounded by legal terms and condition. If by any means, you are not convinced with the privacy policy and do not agree with the terms and condition of this policy, we suggest you not to use any of our app, web, products or services.

Our official app or website collects the information that are provided by you when you register for the application or the website. While registering, we generally collect

The information you have provided can may be used to contact you as required, aware you about any important information, communicate with you about any notices and also for marketing and promotions. To protect yours identify from being stolen, thus, we may at times ask you to verify your personal information or allow us to contact you to verify the information. As long as your information match with your originals one, we will not bother you with the verification details. To create a cooperative environment for yourself and us, please ensure to allow us to capture your information accurately and log in with your own credentials. You may not be required to provide your personal information at certain times. In such a condition, we provide you with the option to not provide the information upon your consent. If in any point of time, you would like to withdraw the consent about your personal information provided to us before, you are required to send your consent in writing to us at the details provided with this policy. Once you withdraw your consent, you will no longer be able to use any of the app, website, and product or services produced, operated or managed by Evidhya. After the withdrawal of your consent, Evidhya has the full reserve right to discard you to use any of the app, website, products or services thereunder to you.

Additionally, the app or website may gather data on your usage of the app or website, your mobile operating system, the type of mobile Internet browsers you use, the type of mobile device you use, its unique device ID, the IP address of your browser and mobile device, and other factors. Like the majority of mobile applications, we also gather additional pertinent data in accordance with your granted permissions. You will be billed for the courses you purchase through a third-party payment processing business. These businesses don't keep, distribute, store, or otherwise make use of personally identifiable information for any other reason. 

Your personal information collected by us is used to provide you with an exceptional customized learning experience. To assist you in learning efficiently, we analyze your learning styles, conduct research and analyses how you use or spend time on the app or website. To enhance our services, we might collaborate with organizations and individuals outside of the company. During such a collaboration, we may be required to provide an anonymous or unanimous data provided by you adhering to the ways listed below in the policy.

We may use your data to provide you with personal suggestions and recommendations based on your learning objectives. For this, we may come up with more products and services as a value addition. For this we may require help and support from third party. We strict condemn and prohibits sell, rent or exchange of your information to a third party without your permission. Even if required, the data will be provided in a summarize form without any personally identifiable format.

Evidhya will send you contact you through email or contact number on an occasional basis to communicate with you about our additional product, services and others. Benefits added to existing products and services is your right and thus will be notified about it. However, we may be required to disclose your personal information in cases:

If required by the law, as a part of legal proceeding;

We'll provide you with a simple way to access and edit the data you've entered into our app or website, and we'll keep anything you enter safe with us. We take reasonable security measures to guard against the exposure or disclosure of your password and other personal information to unauthorized persons.

The majority of browsers have the option to accept cookies by default, but you can modify this to have your browser refuse all cookies or alert you when one is being sent. Cookies are sent to you to identify your browser. They help you speed up login times, and save information about your preferences. By providing more content on subjects that are more popular with users, for example, we can improve our services thanks to the information we collect. Some of our features and services might not function properly if you disable cookies.

Links can be presented to you to enhance your personalized learning. Links can direct you to other websites or application which are not in the periphery of this policy and depends on their own privacy policy. The privacy policy of Evidhya only applies to information gathered by our app or website. If you are redirected to other link, please ensure to read and understand their own policy, terms and conditions before logging or registering in them. 

We may send you alerts via email, notification, or SMS to let you know about upcoming live interaction sessions, query handling sessions, or other information we believe might be beneficial for you.

There may be tools on our website that allow you to participate in live discussions, query handling sessions, share your opinions etc. The information shared by you on an open public platform will be accessible to all the users. The information includes your comments, messages, responses, photos etc. If such information are provided by you, you are fully liable and obliged to take the risk associated with it.

We go beyond the odds to protect and preserve your information to prevent from theft, violation and misinformation. We have deployed necessary physical, electronic as well as procedural safeguards in place for your security. However, please be informed that no any security system is completely safe from potential security breaches.

In general, we keep your information for at least three years after your account has expired. This policy may be modified in accordance with statutory and corporate needs. If it's necessary to free up storage space, we may reduce the retention period for particular categories of data, unless doing so is forbidden. 

Our servers automatically log information that your browser transmits whenever you use our web or app when you access it. Your online request, your IP address, the type of browser you are using, the language of that browser, the time and date of your request, and one or more cookies that may uniquely identify your browser may all be included in these server logs. 

When you send us an email or another kind of communication, we might keep a copy of such messages in order to process your questions, fulfill your requests, and enhance our services.

Our privacy policy will need to change to address new circumstances as the Company develops. As continuous usage is taken as consent of all changes, you are urged to routinely examine this Policy for any updates. 

You expressly consent to the collection, processing, storage, disclosure, and handling of your information by us as described in this Policy as it is currently written and as we may alter it by registering with us. Your information will be processed in Nepal in any way, including but not limited to gathering, storing, erasing, using, combining, sharing, transferring, and disclosing information. Your information will be transferred, processed, and kept in line with the applicable data protection rules of Nepal even if you live outside of the country.

Our support team shall handle your feedback and grievances at the earliest possible. In case you need to contact us, please do contact us at [email protected]